Managing Your Subscription

Overview

Manage your subscription through the Stripe Customer Portal. You can upgrade, downgrade, change payment method, or cancel.

Accessing the Portal

1. Go to panel-todo.com/account
2. Sign in if needed
3. Click Manage Subscription
4. You'll be redirected to Stripe

Available Actions

• Update payment method: Change card or payment method
• Switch plan: Monthly ↔ Yearly
• View invoices: Download past invoices
• Cancel subscription: End at billing period

Switching Plans

Monthly to Yearly:

• You'll be charged the yearly amount (€49) minus a prorated credit for remaining monthly time
• Starts immediately

Yearly to Monthly:

• Starts at the end of your current yearly period
• No refund for unused yearly time

Cancellation

When you cancel:

• Access continues until the end of your billing period
• No further charges
• Data is retained for 30 days (in case you resubscribe)
• After 30 days, data may be deleted

Resubscribing

If you cancelled and want to come back:

• Within 30 days: All data restored
• After 30 days: Start fresh

Payment Issues

If a payment fails:

1. Stripe retries a few times
2. You'll receive email notifications
3. Update payment method in the portal
4. If unresolved, subscription pauses after ~2 weeks

Invoices

All invoices are available in the Stripe portal. They include:

• Amount paid
• Tax information (if applicable)
• Payment method used
• Invoice PDF for download